Training model terms

What a training model is

A training model receives a treatment from a Mirabell Academy student, carried out under the supervision of our trainer. It helps the student learn, and you receive the treatment at a training price or, if a student invited you, at no charge from us.

• Models brought by a student: the student invites you. Mirabell does not charge you for the training treatment.
• Models provided by Mirabell: we invite you and tell you the training price before you book.

Either way, the treatment is a Mirabell Academy training treatment and these terms apply.

Who can be a model

• You must be 18 or over. We may ask for photo ID, which we check and do not copy.
• You must be in good general health and complete a health questionnaire honestly and fully.
• Most treatments are not suitable while pregnant or breastfeeding.
• Injectable treatments need a full medical screening, and the trainer's decision is final.

Consultation and screening

Every model has a consultation and screening before the day, and again on the day. Where needed, you have a patch test at least 48 hours before. We may decide you are not suitable at any stage, including on the day. If that happens because of something you could not have known, you pay nothing. If it happens because you did not tell us something or did not follow the pre-treatment instructions, any deposit is kept.

Photos and videos are required

• Every training treatment is photographed and/or filmed before, during and after, for the student's assessment and our training records.
• You can refuse, but then the treatment cannot go ahead, because we cannot assess the student without them.
• These photos and videos are only used inside the academy for assessment and training records, and kept as set out in our Privacy Policy.
• We never use them publicly (website, social media, adverts, course materials) without your separate written consent, which you can refuse with no effect on your treatment.
• Where possible, photos show only the treated area.

What to expect

• Supervision: the trainer checks the consultation, the design and every step, and takes over whenever needed.
• More time: a training appointment takes longer than a clinic appointment, often a few hours. We tell you the expected length.
• Training result: the student's work is carefully checked, but it is a training treatment, and results vary from person to person. We cannot guarantee a particular result.
• No touch-up included: semi-permanent makeup usually needs a perfecting session. It is not included in a model appointment and can be booked separately at our clinic price.
• You can ask to stop the treatment at any time.

Training price and deposit

• The training price (if any) is told to you before you book and confirmed in writing.
• We may ask for a deposit of MISSING: model deposit to hold your place. It comes off the training price, or is refunded after the appointment if there is no charge.

Cancelling

• Training dates are planned around students and trainers, so please give us at least 48 hours' notice if you cannot come.
• With 48 hours' notice or more, any deposit is refunded or moved.
• With less notice, or if you do not come, any deposit is kept, and we may not offer you another model appointment.
• If we cancel or move the training (for example because a student or trainer is ill), we tell you as soon as possible and offer a new date or refund any deposit.
• If you book by phone, message or online, you have 14 days from booking to cancel. You can use the cancellation form at the end of our Booking Policy.

Your health and aftercare

• Please tell us about every medicine, allergy, health condition and recent treatment. If you leave something out, you may be at risk, and we are not responsible for a reaction or result caused by information you did not give us.
• Follow the aftercare instructions you are given. Contact us straight away if anything worries you, and for anything urgent or severe, contact your GP or emergency services first (112 or 999).

If something is not right

Tell us within a reasonable time, ideally within 14 days. The trainer will look at it and, where the treatment was not carried out with reasonable care and skill, offer a fair remedy, usually a correction by the trainer. Training treatments carried out with reasonable care and skill are not refunded because the result is not what you hoped.

Our responsibility

Your training treatment is provided by Mirabell Academy. We are responsible to you for it in the same way as for a clinic treatment, even though a student carries it out under supervision.

Nothing in these terms limits our liability for death or personal injury caused by negligence, or anything else the law does not allow us to limit, and nothing affects your statutory rights.

Your information

We use your health information only to screen and treat you safely, with your explicit consent. See our Privacy Policy.